Queanbeyan Alcohol and Other Drugs (AOD) Hub

The Queanbeyan AOD Hub is delivered as a partnership by Grand Pacific Health, Directions Health Services, Katungul Aboriginal Corporation. We offer a welcoming and safe space for individuals experiencing, or at risk of, harm from alcohol and other drugs. Our services are free of charge.


Who Can Access Support?
Our hub is staffed by drug and alcohol mental health professionals, nurses, support workers, and Aboriginal Health Workers. People using this service can choose to work with one or more of the team, based on their needs and goals. Our harm minimisation approach meets you where you are and supports you in exploring other community resources as you work towards the life you want to live.


What You Can Expect
 
Support That Meets You Where You’re At

Whether you’re looking to reduce your substance use, stop completely, or prevent relapse, our team is here to support you every step of the way.

Counselling & Case Management

We provide personalised counselling and case management support for people experiencing mental health and substance use challenges. Our team can help you set goals, access practical support, and connect with community services, withdrawal programs, residential treatment, and other specialist supports when needed.

Groups

Join our welcoming in-person SMART Recovery group every Wednesday from 10:30am – 12:00pm.
Connect with others, explore practical strategies, and receive support from peers in a safe and non-judgemental space.

Culturally Safe, Trauma-Informed Support

Our care is respectful, culturally safe, and grounded in understanding your wellbeing, identity, and recovery journey. You can also choose to speak with our Aboriginal Health Worker for culturally informed support and connection to community and culture.

Support for Families & Carers

Recovery is stronger with support. We also provide resources and guidance to help families and carers support their loved ones while also caring for their own wellbeing.

You don’t have to do this alone – support is here when you’re ready.


Accessing Support and Costs
You can access up to 12 months of support through our program, all at no cost to you. There are multiple ways to connect with us:

Click this link to refer yourself or someone you care about to our service.

If you are a GP or service provider, click this link to refer a consumer to our service.

If you’re unable to access the digital form, download the PDF version below then email us using the contact details below.

Email: queanbeyanaod@gph.org.au

Location and Contact Information
Grand Pacific Health
34 Lowe Street (Ground Floor)
Queanbeyan, NSW 2621

Phone: 02 6298 2900

Getting Here
The most convenient parking is available in the Lowe Street carpark, accessible from the entrance opposite Queanbeyan Park.

Our Partners
This service is funded by NSW Health.

Partners:
Directions Health Services | Katungul Aboriginal Corporation | Grand Pacific Health

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Available at

  • Grand Pacific Health Queanbeyan

    • 34 Lowe Street, Queanbeyan, 2620, NSW
    • PO Box 1204 Fyshwick ACT 2609
    • Phone 02 6298 2900
    • Fax 02 6298 2982

Referrals

You can start receiving support by calling the National Head to Health line at 1800 595 212 Monday through Friday (except public holidays), 8:30 a.m. to 5 p.m. They will assess you over the phone. Let them know you have heard of the QAOD. If they find our service and support are right for you, they will seek permission to share your information with us, and we will give you a call.

Click this link to refer yourself or someone you care about to our service.

If you are a GP or service provider, click this link to refer a consumer to our service.

If you’re unable to access the digital form, download the PDF version below then email or fax us using the contact details below.

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