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Medicare Mental Health Centres

Who is the service for?

Medicare Mental Health Centres provide a welcoming entry point for adults (and their support people) experiencing distress, crisis, or mental health challenges to access a range of support services.

What services are offered?

Everyone who enters Medicare Mental Health Centres will receive a Wellbeing Planning Session. In this appointment, we aim to understand what is going on for you and your individual support needs. Together, we will develop your Wellbeing Plan that will match you with the right support.

This could be a referral to a Medicare Mental Health Centre (including psychological intervention, peer support, drug and alcohol counselling, family and relationship support, and psychosocial groups). If there is an external service that will better meet your needs, we will link you with them.

Call 1800 595 212

Link to Head to Health website

Frequently Asked Questions

: Medicare Mental Health Centres provide free mental health services for adults, offering a safe and welcoming environment. Services are delivered by multidisciplinary care teams and are accessible without the need for a prior appointment or GP referral. You do not need a Medicare card to access these services.
: You can visit any Medicare Mental Health Centre during operating hours without needing an appointment. The services are designed to be accessible to everyone, regardless of whether you have a Medicare card.
: The adult mental health services previously known as Head to Health will be rebranded as Medicare Mental Health Centres. However, the service model remains the same, and there is no requirement to provide Medicare details to access these services.
: The centres provide a range of mental health services, including clinical assessments, short to medium-term care, and support navigating the mental health system. They are equipped to assist individuals with moderate to severe mental health needs.
: No, all services provided at Medicare Mental Health Centres are free of charge.
: Yes, from July 2025, a centralised tele-psychology and tele-psychiatry service will be available to support existing centres. This service will offer booked appointments via phone or video consultations.

Available at

Medicare Mental Health Centre Moruya
- 73 Vulcan Street, Moruya, 2537, NSW
Medicare Mental Health Centre Shellharbour
- 162-172 Shellharbour Road, Warilla, 2528, NSW
Medicare Mental Health Centre Wagga Wagga
- Unit 2 36-40 Gurwood Street, Wagga Wagga, 2650, NSW (service currently delivered from Mission Australia's location)
Medicare Mental Health Centre Young
- Young, NSW

Referrals

Access Medicare Mental Health Centres by calling the Head to Health phone line 1800 595 212 and asking for support, or by visiting your nearest centre – whatever you feel most comfortable with.

Support through Medicare Mental Health Centre is free. No appointment or GP referral is required.