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Our approach to governance

Person-centred in everything, including governance.

We’re deeply connected to the communities we serve across NSW and the ACT. The health and wellbeing services we provide are all delivered by local people, for local people. But you can also see this connection in our robust, person-centred governance structure.

From-the-ground-up governance.

Our governance structure exceeds national standards and has been built on our guiding principles. This ensures our care is evidence-based and effective and that everything we do – every decision we make – is for the good of the people we serve and employ.

Our principles are:

Consumers, carers and families

  • Make a positive difference in their lives.
  • Deliver excellence in our services.
  • Gain their input into everything we do.


  • Recognise that communities require services tailored to their needs.
  • Contribute to the health, environment and wellbeing of local communities.
  • Be here for the long term.

Our people

  • Be bold, progressive and innovative.
  • Care about our people.
  • Challenge ourselves to improve.
  • Foster environmental sustainability.

You can read more about our purpose and the principles that underpin our integrated approach to providing lifelong health care in our Strategic Plan.

Read our Strategic Plan.

Providing integrated care and complete peace of mind.

With a governance structure grounded in the genuine needs of our local communities, we ensure that the high-quality health services provided by our team of close to 400 professionals are safe, evidence-based, and effective.

If you have any concerns about our operations or you’d like to provide feedback – good or bad – please contact us. For more information about what we do, read about our mental health, allied health, Aboriginal health, and health and wellbeing services.

News and events

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