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  • 8:00am – 5:00pm Mon – Fri
  • 02 4220 7699 (x7699)
  • 02 4220 7699 (after hours critical service support)

Reset my password

This needs to be done every maximum of 90 days. Before resetting, please read the Password Policies information below and ensure that your password complies.

Reset your password here

Remote application services

Remote access setup instructions 
Remote apps *New* (Instructions above)
SharePoint
Screen Connect – *New* screen sharing for IT support

Remote video services

Clinical video consultsSecure (Health Direct)
Video conference meetings – 
All staff (Teams)

Password Policies

Characters Allowed

  • A – Z
  • a – z
  • 0 – 9
  • @ # $ % ^ & * – _ ! + = [ ] { } | \ : ‘ , . ? / ` ~ ” ( ) ;

Password Restrictions

  • Password should be 8 to 12 characters in length
  • Must have all of the following:
    • At least 1 lowercase character
    • At least 1 uppercase character
    • A number (0-9)
    • Symbols (see “Characters allowed” above)
    • Cannot contain dictionary words (consider breaking works up with symbols – eg. D1ct10n@ry)
    • Cannot contain your name or a reasonable part of

 

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