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MyStep to Mental Wellbeing

MyStep to Mental Wellbeing (MyStep) offers a range of mental health supports from health informationservices delivered both face to face and using telehealth, as well as in-reach services into residential aged care facilities.

Service model

MyStep delivers services within a stepped care model. This means that there are different levels of services to meet your needs, whether that is receiving a little extra support or ongoing treatment, and anything in between. If your needs change so does the service.

What is a MyStep Peer Worker?

Peer Workers are people who have a ‘lived experience’ of mental illness. ‘Lived experience’ is the understanding we get from having lived through something. This may be a personal experience of mental illness or of caring for someone with mental health issues. Peer Workers work with other people to assist them to build the tools for their recovery. Peer Workers provide empathy, non judgmental support and provide hope for recovery.

MyStep – In-reach into Residential Aged Care Facilities (RACF).

This service is for residents of RACF’s who are experiencing or at risk of experiencing mild to moderate mental health difficulties, such as anxiety or depression. The service provides FREE sessions with a mental health clinician in the resident’s own facility.

Available at

  • Grand Pacific Health Wagga Wagga

    • Unit 1 21 Blake Street, Wagga Wagga, 2650, NSW
    • PO Box 978 Wagga Wagga NSW 2521
    • Phone 02 6453 4440
    • Fax 02 6453 4444


MyStep General

Referrals can be sent via the MPHN Central Access and Navigation Service. You can refer yourself or someone you care for. Not all MyStep services require a Mental Health Treatment Plan.


Any frontline staff member can flag a referral but all referrals need to come through the Clinical Care Coordinator (or equivalent) of the RACF. A GP referral is not necessary, but the referrer must be a Registered Nurse or similar.

Other services

News and events

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