Integrated Recovery Services

What is IRS?
IRS supports you if you have ongoing mental health conditions. We aim to work together in the community to build your strengths and enhance your wellbeing. If you would like, we can work together to help you develop skills and connect with other services and supports.

Who is IRS for?
If you have complex needs due to your mental health condition, IRS can help you if you are 16 years or older and living in South-Eastern NSW. You need a regular GP, but we can help you find one if you do not have one.

If you receive an NDIS funding package, the IRS will not be able to support you.

How does the IRS work?
IRS provides access to mental health clinicians and peer workers to help you on your recovery journey.

What is a Peer Worker?
A Peer Worker is someone who has personally faced significant mental health challenges and has used mental health services. Their own journey of healing and recovery allows them to understand and support you as you navigate your mental health challenges.

What will we do?
Together, the IRS team will work with you to create a recovery plan that focuses on building your strengths and enhancing the areas of your life that matter most to you. We also provide opportunities to build social and meaningful connections.

The IRS team will work alongside you for 9 to 12 months.

Where is IRS offered?
IRS is delivered from GPH hubs in the Illawarra region, Queanbeyan /Goulburn region, and from Moruya through to Bega on the South Coast with Outreach available in some locations.

How can you access IRS?
Referring someone to the IRS is a straightforward process open to all, including self-referrals.

You can start receiving support by calling the National Head to Health line at 1800 595 212 Monday through Friday (except public holidays), 8:30 a.m. to 5 p.m. They will assess you over the phone. Let them know you have heard of the IRS. If they find our service and support are right for you, they will seek permission to share your information with us, and we will give you a call.

Click this link to refer yourself or someone you care about to our service.

If you are a GP or service provider, click this link to refer a consumer to our service.

If you’re unable to access the digital form, download the PDF version below then email or fax us using the contact details below.

Email: irs@gph.org.au
Fax: (02) 4226 6489
Postal Address: PO Bo 1198, Wollongong NSW 2500

For more details, please reach out to the IRS team on (02) 4220 7600.

Funded by

Available at

• Grand Pacific Health Bega

  • Rooftop Level, Bega Village, Unit 1, 83 Upper Street, Bega, 2550, NSW
  • PO Box 513 Bega NSW 2550
  • Phone 02 6494 8800
  • Fax 02 6494 8855

• Grand Pacific Health Cooma

  • 61 Massie Street, Cooma, 2630, NSW
  • PO Box 4 Cooma NSW 2630
  • Phone 02 6453 4400
  • Fax 02 6453 4414

• Grand Pacific Health Goulburn

  • 13-17 Verner Street, Goulburn, 2580, NSW
  • PO Box 322 Goulburn NSW 2580
  • Phone 02 4824 4900
  • Fax 02 4824 4990

• Grand Pacific Health Moruya Vulcan Street

  • Unit 8, 73 Vulcan Street, Moruya, 2537, NSW
  • PO Box 586 Moruya NSW 2537
  • Phone 02 4474 8500

• Grand Pacific Health Queanbeyan

  • 34 Lowe Street, Queanbeyan, 2620, NSW
  • PO Box 1204 Fyshwick ACT 2609
  • Phone 02 6298 2900
  • Fax 02 6298 2982

• Grand Pacific Health Wollongong

  • Suite 1, Ground Floor, 336 Keira Street, Wollongong, 2500, NSW
  • PO Box 1198 Wollongong NSW 2500
  • Phone 1800 228 987