'It’s OK to hurt': Lifeline launches bushfire recovery helpline

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February 18, 2020

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NSW Rural Fire Service Commissioner Shane Fitzsimmons says this season has been emotionally draining, and one of the hardest things he has had to do is attend the scenes where firefighters have died.

Lifeline has launched a 24-hour, seven-day-a-week, bushfire helpline to support the thousands of Australians affected by the blazes. The helpline will provide specialised bushfire assistance through on-the-ground support teams and the provision of a new 13 HELP (13 43 57) phone number.

Since December last year, Lifeline has had a 10 to 14 per cent increase in calls.

More information is available at:


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