Connecting Care Program focus of ACI video series

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March 21, 2016


Connecting Care in the Community, a program funded by Illawarra Shoalhaven Local Health District (ISLHD) and delivered by Grand Pacific Health (GPH), is the focus of a short video currently being produced by the Agency for Clinical Innovation (ACI).

The video is one of a series that focuses on the experience of patients with chronic disease, and this video in particular focuses on the patient experience in regional NSW. 

Susan Faulks, a client of Connecting Care in the Community, was interviewed recently and shared her healthcare journey and what it is like living with multiple chronic diseases. Susan joined the program after multiple hospital admissions and the Connecting Care team linked her with an array of support services to help her to manage her chronic diseases.

Susan's daughter Julianne Faulks was also interviewed for the project and shared her perspectives as a carer and the challenges of trying to navigate the healthcare system.

Dr Leon Wright, Susan's GP at Dapto Family and Medical Practice, also took part in the filming and provided great insight into the pivotal role primary care plays in assisting clients with chronic disease. He also highlighted the need for holistic care and the importance of everyone working together to achieve better health outcomes.

The videos will be made available on the ACI website in the near future.

Connecting Care in the Community is a free service for people with chronic disease who have difficulty managing their condition and who are at risk of hospitalisation.

GPH gratefully acknowledges the financial support provided by ISLHD, and also acknowledges ACI funding provided for the video production.

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